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Having a hardware problem on any device is a bad news for everyone. And every now and then, the devices labeled as problem free devices also fall victim of such problems. One of those devices is the ever so popular iPhone. Well it surely is a device that has low hardware problems but in the end it’s still device which can get an error.
So if you are an iPhone 4S user and lately is feeling that your phone is having some problems, then there is really a quick way to identify weather that problem is hardware or not. Apple has made it easy for everyone with iOS 5 to check for such errors. How you can do it? Continue reading and you will learn it in no time.
In iOS 5, Apple has built a ‘Diagnostics and Usage’ feature which keeps on storing all software and hardware errors on your iPhone. And it’s one of the many great features on iPhone, and it can help you identify your iPhone’s problem before it gets any worse.
How to access “Diagnostics and Usage”
• Go to Settings >> General >> About.
• Scroll down to the bottom and tap on ‘Diagnostics & Usage’.
• Tap on ‘Diagnostics & Usage Data’.
On this screen, you will be able to see a full list of errors logs that has occurred in your device lately. The most common type of error is “Low Memory error”.
How can you tell if there’s a hardware issue by just looking at the log? Well the answer is simple just look for an entry called “panic.plist”.
This is a common terminology used by Apple and it is derived from the word “Kernel Panic” which means “an action taken by an operating system upon detecting an internal fatal error from which it cannot safely recover”. If you don’t see such entry, then you don’t have to worry about anything at all. Your device is performing perfectly.
The people working at Genius Bars at all Apple Stores worldwide use the same technique for troubleshooting. When they see a “panic.plist entry”, they would usually arrange for a phone replacement, if you’re eligible. So it’s best to go to Apple Store, after you have identified such error.
If you don’t know about “The Genius Bar” then here is a little intro about it. It’s a tech support station located inside every Apple Retail Store, the purpose of which is to offer help and support for Apple products. Their role is to help customers with Apple hardware and software problems.
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